Shipping Information

• Return Policy: We offer a 3 day return/exchange policy for all unused and unworn items, no questions asked Silvergodly reserves the right to process refunds after checking the returned items. In case you have purchased a Silvergodly product from anywhere other than the Silvergodly Website Silvergodly App or Silvergodly Exclusive Stores, the return policies of your source of purchase shall apply. Any shipping charges (if paid) at the time of placing the order are non refundable in case of returns

Return Process: You can initiate a return request from our website or app. Alternatively, you can reach out to our Customer Support team, and they’ll guide you through the process. Once you have booked the return request, we request you to be available for the reverse pick-up, and we request you to answer calls from the delivery partner. In the absence of your availability or inability to answer the calls, the delivery partner may, at their discretion, cancel the reverse pick-up. In all such cases, the process will have to be re-initiated again, and the overall timeline will increase.